Privacy Policy

Overview

This Privacy Policy explains how Syntho Studio collects, uses, stores, and shares personal data when visitors use the Syntho Studio website, submit inquiries, book calls, purchase services, or otherwise interact with the business online.

Controller Details

Syntho Studio is the data controller for the personal data described in this Privacy Policy.

Use the following business details in the live version of this policy:

• Business name: Syntho Studio

• Legal entity name: [Insert legal entity name]

• Registered address: [Insert registered business address]

• Email: [Insert contact email]

• Phone: [Insert phone number, if applicable]

• Chamber of Commerce / registration number: [Insert registration number, if applicable]

• VAT number: [Insert VAT number, if applicable]

Personal Data Collected

Depending on how the website and services are configured, Syntho Studio may collect:

• Identity data, such as name, company name, and job title.

• Contact data, such as email address, phone number, billing address, and shipping address if relevant.

• Inquiry data, such as information submitted through contact forms, onboarding forms, and project brief forms.

• Account and transaction data, such as invoices, payment status, and order history.

• Technical data, such as IP address, browser type, device information, and referral source.

• Usage data, such as pages viewed, session activity, clicks, and engagement with the site.

• Marketing data, such as newsletter preferences, ad interaction, and consent choices.

• Content materials submitted by clients, such as brand assets, scripts, product information, and campaign briefs.

Syntho Studio does not intentionally collect special categories of personal data unless strictly necessary and lawfully justified.

How Personal Data Is Collected

Personal data may be collected when a visitor:

• Fills out a contact form.

• Books a consultation or discovery call.

• Purchases a service or subscription.

• Completes a client onboarding or creative brief form.

• Communicates by email, phone, direct message, or chat.

• Signs up for a newsletter or lead magnet.

• Uses the website while analytics, cookies, or similar technologies operate.

Legal Bases for Processing

Syntho Studio may rely on the following legal bases:

• Performance of a contract: to deliver AI content, ad creative, influencer, production, consulting, or subscription services.

• Pre-contractual steps: to respond to inquiries, proposals, or call booking requests before a contract is formed.

• Consent: for newsletters, optional marketing communications, or non-essential cookies where required.

• Legitimate interests: to operate, secure, improve, and market the website and services, provided those interests are not overridden by data protection rights.

• Legal obligation: to comply with tax, accounting, consumer protection, and legal record-keeping requirements.

Purposes of Processing

Syntho Studio may process personal data to:

• Respond to inquiries and communicate with leads or clients.

• Deliver services, including strategy, scripting, editing, AI content creation, ad production, and client support.

• Manage accounts, subscriptions, payments, invoices, and renewals.

• Send service updates, operational notices, and administrative messages.

• Improve website performance, offers, workflows, and campaign quality.

• Monitor website usage and protect the website against abuse, fraud, or security incidents.

• Send newsletters, updates, and promotional messages where legally permitted.

• Comply with applicable legal and regulatory obligations.

Data Minimisation and Retention

Syntho Studio aims to retain personal data only for as long as needed for the purpose it was collected, including for contractual, legal, tax, accounting, dispute-resolution, and security purposes.

Suggested default retention periods for the live policy:

• General inquiry submissions: up to 12 months after last contact.

• Client account, onboarding, and project records: up to 7 years after the end of the business relationship where needed for accounting, tax, or legal purposes.

• Marketing opt-in records: until consent is withdrawn, plus a reasonable evidentiary period.

• Analytics and cookie-related data: according to the relevant tool settings and consent configuration.

• Support emails and operational communications: as long as reasonably necessary for service continuity and recordkeeping.

Sharing Personal Data

Syntho Studio may share personal data with service providers and business partners that help operate the website or deliver services, such as payment processors, hosting providers, analytics tools, email platforms, calendar tools, cloud storage providers, automation providers, or subcontractors working under confidentiality obligations.

Personal data may also be shared:

• When necessary to perform a contract.

• To comply with legal obligations, court orders, or lawful requests.

• To establish, exercise, or defend legal claims.

• In connection with a merger, acquisition, financing, restructuring, or sale of assets.

Syntho Studio does not sell personal data unless explicitly stated and lawfully permitted.

International Transfers

If Syntho Studio uses providers located outside the EEA, or providers that process data internationally, it should rely on a valid transfer mechanism such as adequacy decisions or Standard Contractual Clauses where required.

Cookies and Tracking

If the website uses cookies, analytics, pixels, or similar technologies, the live site should describe what categories are used, which are essential, and which require consent.

Depending on the website setup, Syntho Studio may use:

• Strictly necessary cookies for core website functionality.

• Analytics cookies to understand traffic and user behavior.

• Advertising or retargeting cookies for marketing performance.

• Preference cookies to remember settings.

Where required by law, non-essential cookies should only be activated after valid consent.

Data Security

Syntho Studio aims to implement appropriate technical and organisational safeguards, which may include access controls, contractual confidentiality obligations, secure software providers, encryption where appropriate, and internal restrictions on who can access personal data.

Data Subject Rights

Subject to applicable law, individuals may request:

• Access to their personal data.

• Correction of inaccurate or incomplete data.

• Deletion of personal data.

• Restriction of processing.

• Objection to processing based on legitimate interests or direct marketing.

• Data portability where applicable.

• Withdrawal of consent at any time where processing is based on consent.

Requests may be submitted using the contact details listed in this policy.

Complaints

If a person believes Syntho Studio has processed personal data unlawfully, that person may lodge a complaint with the applicable data protection authority, including the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) where relevant.

Data Breaches

If a data breach occurs, Syntho Studio aims to maintain internal breach handling procedures consistent with GDPR notification requirements.

Third-Party Links and Services

The website may contain links to third-party platforms, tools, portfolios, scheduling providers, or payment providers. Those third parties apply their own privacy practices, and the live website should link to them where appropriate.

Children's Privacy

Syntho Studio's services are intended for businesses, founders, marketers, and adult users. The website and services are not intentionally directed to children.

Changes to This Policy

This Privacy Policy may be updated from time to time to reflect operational, legal, or technical changes. The updated version should be posted on the website with a revised effective date.

Contact

Questions, requests, or complaints about this Privacy Policy or personal data processing may be sent to:

• Syntho Studio

• Email: [Insert privacy contact email]

• Address: [Insert business address]